Your account

Usernames, display names and what is public
Other members see your username. Your real name, email and phone stay private.
You are known on Reloot by a username. Your username, photo, badges and, if you switch it on, your town are public. Your full name, email address, phone number and exact location are not, and are only ever shown to the other party of a sale you have agreed, so you can complete the handover.
You can also set a display name, shown ahead of your username on your profile, your shop and in a conversation. It is not unique and not verified, and it does not replace your username anywhere else.
A username can be changed once every 30 days; a display name once every 14.
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Nothing here covers it?
Write to us and a person reads it. If it is about an order you have paid for, report it on the order instead — that is what pauses the money.